In his highly popular book, The Tipping Point, Malcolm Gladwell contrasted the ministry of George Whitefield and John Wesley. Gladwell articulated that Whitefield was the better communicator, a more powerful preacher than Wesley. Whitefield was also known as a more capable theologian than Wesley, more likely to be compared to Luther or Calvin than Wesley would…
Leadership Communication
“Why Do You Mainly Quote Dead People, Eric?”
Someone on my team recently asked me why, of all the people I quote when explaining a passage or a topic, I mainly quote dead people. I don’t exclusively quote dead people. And I don’t reference other’s thinking in all my sermons and definitely not in every point I am attempting to make. But it…
4 Signs of Unhealthy Communication on a Team
A team that trusts one another is a team that moves quickly. That is the premise of the book, Speed of Trust by Stephen Covey, which builds the case that trust is one thing that changes everything for a team. The inverse is also true; a lack of trust and a lack of clarity slow…
3 Reasons Gratitude Makes Leaders More Effective
Gary Vaynerchuck is a successful entrepreneur, author, and CEO of VaynerMedia. Among marketing professionals, he is known for his skill in social media marketing and brand building in the digital space. He is also known for tireless work ethic. He has frequently pointed to gratitude as his motivation. He wrote: Knowing that I was born…
How Should I Confront My Leader?
In my latest book, How to Ruin Your Life, I share how isolation typically leads to destruction. Leaders are not the only ones who face the temptation to abandon community, but the temptation for isolation is strong for leaders because they can use the guise of “it is lonely at the top.” Since writing the…
The Biggest Way People on Your Team Know You Value Them
Unless you are a robotic leader without any heart, you want your team to know you care for them. More specifically, you want each person on the team to know he or she is valued. When there is a healthy relationship between team member and supervisor, work is much more enjoyable and rewarding. When trust…
3 Phrases That Continually Betray Leaders and Team Members
On healthy teams, dialogue can be robust and transparent. When there is trust, communication can be open and honest. Getting to solid decisions can happen much faster on teams that trust one another. When there isn’t trust, even routine decisions take insane amounts of time as people waste time building alliances with pre- and post-meetings…
3 Small Actions to Make Your Leadership Meeting More Effective
I recently filmed a video for all those who serve on our team in our stores—2600 folks who daily help believers navigate their faith journey. Right as I was about to begin filming, a leader in our store operations wisely and respectfully reminded me to try and stay under five minutes because of how much…
5 Characteristics of Meetings That Develop (Not Deteriorate) the Team
Meetings can be used to develop the culture of the team, or they can be used to deteriorate the culture of the team. Meetings can be used to develop people, or they can be used to demoralize people. There really is no such thing as neutral meetings. They either develop or deteriorate. Here are five…
Starting a YouTube Channel: An Update and a Video
A little over a year ago Chris Martin suggested I take some of the blogs/articles I have written and turn them into five minute Facebook Live videos. For the last few years Chris has been the one to nudge me in all things social media. I agreed to give it a shot, so we started…