What is Most Important for a Church Guest Services Team?

I was invited to speak at the online First Impressions Conference, a conference designed to help churches think about the experience first time guests have when they visit a church. It is an important topic so I was honored to speak, and speaking at the conference caused me to think once again about what is […]

New Research, Culture, and Systems on How Churches Welcome Guests

Every church sends a message through how they welcome and treat guests. Those with no strategy send the loudest message: “What we believe has not impacted how we treat you.” Not to be hospitable is to prove the message of God’s grace hasn’t impacted the totality of the church. Hospitality is the combination of two […]